Privacy Policy
Mango Nexus LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our Store is built and managed using WordPress and WooCommerce, which enable us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
(Processed through WooCommerce-compatible payment gateways; we do not store your full card information.)
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us including the information you include when contacting customer support.
Device information including information about your device, browser, network connection, IP address, and unique identifiers.
Usage information including how and when you navigate or interact with the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
Automatically, through cookies, device information, browsing activity, and similar technologies used by WordPress/WooCommerce.
From service providers, including payment processors, hosting providers, analytics tools, and WooCommerce extensions that collect or process personal information on our behalf.
From partners or third parties as permitted by law.
How We Use Your Personal Information
Depending on how you use the Services, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your information to operate our website, fulfill orders, arrange shipping, process payments, manage your account, process returns and exchanges, send notifications, remember your preferences, enable reviews, and customize your shopping experience.
Marketing and Advertising
We may use your personal information to send marketing emails, SMS, or promotional materials, and to show targeted ads based on your activity through tools integrated with WooCommerce (e.g., email plugins, analytics, tracking pixels).
Security and Fraud Prevention
We use your information to authenticate accounts, maintain a secure environment, detect and investigate fraud, illegal activity, or security issues.
Communicating with You
We use your personal information to provide customer service and maintain our business relationship with you.
Legal Reasons
We may use your information to comply with laws, respond to legal requests, or enforce our policies.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
With WooCommerce service providers, vendors, and third-party extensions who perform services on our behalf (IT services, hosting, shipping, payments, customer support, analytics, email/SMS systems, etc.).
With marketing partners for advertising and promotional services.
When you request or authorize disclosure, such as shipping integrations or social media plugins.
With affiliates or corporate group members.
In connection with business transactions, legal processes, compliance obligations, investigations, or enforcement activities.
Relationship with WordPress and WooCommerce
Our Services are hosted using WordPress and operated through WooCommerce. These platforms may collect, process, or store personal information as necessary to provide their functionality. This may include cookie tracking, hosting logs, analytics plugins, and integrations with payment or shipping services.
To learn more about WooCommerce and its data handling approach, you may refer to the official WooCommerce Privacy documentation.
Third Party Websites and Links
The Services may include links to websites not operated by us. We are not responsible for their privacy or security practices. Any information you provide on third-party platforms may be viewable by others and is subject to third-party policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority. If you believe a child has provided information to us, contact us to request deletion. We do not knowingly sell or share personal information of individuals under 16 years old.
Security and Retention of Your Information
We take reasonable precautions to protect personal information, but no method is perfectly secure. Do not send sensitive information using unsecure channels.
We retain personal information as needed to operate the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on where you live, you may have rights including:
Right to access/know
Right to delete
Right to correct
Right to data portability
Right to opt out of sale or targeted advertising
Right to manage communication preferences
You can exercise these rights through the Services or by contacting us.
We do not discriminate against customers for exercising their privacy rights.
Complaints
If you have concerns about our privacy practices, you may contact us. Depending on your location, you may also have the right to appeal or contact your regional data protection authority.
International Transfers
We may transfer, store, or process your personal information outside your country, including in the United States. When required, we rely on legally recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on our website with a revised “Last Updated” date.
Contact
If you have any questions about our privacy practices or wish to exercise your rights, please contact us:
Mango Nexus LLC
30 N Gould St Ste R, Sheridan, Wyoming 82801, United States
Phone: +1 (307) 242-1129
Email: help@mangonexusllc.shop