Payment Policy
This Payment Policy outlines the payment methods accepted by Mango Nexus LLC, along with important terms and guidelines to ensure a clear and secure purchasing experience for our customers. By placing an order on our website, you agree to the conditions described below.
Accepted Payment Methods
Mango Nexus LLC offers multiple secure payment options to provide a smooth checkout experience. We currently accept:
Credit Cards: Visa, MasterCard, American Express, Discover
Debit Cards: U.S.–issued debit cards with supported networks
Digital Wallets: Apple Pay, Google Pay (where available)
Shopify Payments: All supported payment forms via Shopify’s secure gateway
PayPal (if activated on your store)
All payments must be completed in USD (United States Dollar).
Payment Security
Your payment information is processed securely through trusted third-party payment gateways. Mango Nexus LLC:
Does not store or have access to your full credit/debit card details
Follows industry-standard encryption protocols
Utilizes Shopify’s PCI-compliant payment infrastructure
These measures ensure your transactions remain safe and confidential throughout the purchasing process.
Payment Authorization
When an order is placed:
Your bank or payment provider may place an authorization hold on your account.
This hold confirms fund availability and may appear as a temporary pending charge.
The final charge will be captured once the order is processed.
If the authorization fails, the order will not be completed and you will be notified to retry with an alternative payment method.
Order Verification
To protect customers from unauthorized transactions, Mango Nexus LLC may conduct additional verification steps in certain cases. These steps may involve:
Confirming billing information
Reviewing unusual or high-value orders
Requesting additional details if needed (rare circumstances)
Orders flagged for manual verification may require extra processing time to ensure security and accuracy.
Payment Confirmation
Once your payment is successfully processed:
You will receive an order confirmation email
Your payment receipt will be included
Your order will move into processing within our 0–1 day handling window
If you do not receive confirmation, please contact our support team for assistance.
Failed or Declined Payments
Payments may be declined due to:
Incorrect card details
Insufficient funds
Bank security restrictions
Expired payment method
Network errors
If a decline occurs, please verify your payment information or reach out to your bank. You may also attempt a different payment method available at checkout.
Currency & Charges
All prices on our website are listed in USD.
Customers are responsible for any fees charged by their bank or payment provider,
including but not limited to foreign transaction fees (if applicable).
Mango Nexus LLC does not apply hidden charges beyond the amount shown at checkout.
Refunds & Payment Reversals
If a refund is approved according to our Return & Refund Policy:
Refunds are issued back to the original payment method only
Refund processing time is 10 days
Your bank or payment provider may take additional time to release funds to your account
Refunds cannot be redirected to a different card or account.
Chargebacks & Disputes
Before initiating a chargeback with your bank or credit card company, we strongly encourage customers to:
Contact us at help@mangonexusllc.shop so we can resolve the issue
Provide order details so we can investigate the matter promptly
Unresolved chargebacks may result in account restrictions or denied future service.
Changes to This Payment Policy
Mango Nexus LLC reserves the right to update or modify this policy at any time. Any changes will be posted on this page, and the revised policy will apply to all future transactions.
Business Details
Business Name: Mango Nexus LLC
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-07:00)
Business Phone: +1 (307) 242-1129
Business Email: help@mangonexusllc.shop
Business Address: 30 N Gould St Ste R Sheridan, Wyoming 82801, United States